Our social care management system (ALICE) comprises several modules tackling key areas for domiciliary and residential care.
The Core System
- Focuses on carer, customer and operational management
- Full Rostering System
- Full Carer Management including HR and Recruitment
- Full Customer Management including Care Planning, Risk Assessments, Medication and Reviews
- Contract and financial management including payroll and invoicing reports
- Actual/ schedule invoicing and payroll based on location and time tracked check in/ out
- Role specific dashboards highlighting KPIs relevant to the role
- Integrated NHS invoicing system
Care Portal
- Full Dashboard highlighting rota changes, training deadlines, care plan updates and more
- Full access to roster and customer care plans, risk assessments and medication management
- Recording of care reporting and medication administration recording
- Access to full policies and procedures and training such as the care certificate
- Ability to comment on supervisions, personal development and more
- Location and time tracking to care calls
- Offline ability for no signal areas
Customer/ Relative Portal
- Full Dashboard highlighting changes in care plans, reviews due, incident/ complaint statuses
- Access to care plans, risk assessment and medication records
- View of visits past/ present and future with full access to reports
- Ability to review care, send messages and receive invoices
Multisite Organisations
- Multisite management platform to enable the effective running of multiple sites at the touch of a button
- KPIs on all sites performance
Easy to use dashboards for quick and easy to read information